Technical Support

If you have any support questions regarding our products, our support team are happy to assist you. We are able to provide support via email, phone and in urgent cases even via web meetings.

To even further accelerate the handling of support cases, we’d recommend you to set up an NDA with us in order to efficiently exchange data related to a particular support case.


BTC Japan, support team


Phone: +81-(0)3-6801-6560